Airport Accessibility Guide

Marrakech Menara Airport is committed to providing accessible services for all travelers, including those with disabilities and reduced mobility. This guide outlines available services and facilities.

Available Services

Wheelchair Assistance (Assistance Fauteuil Roulant)

Free wheelchair provision and assistance throughout the airport terminals. Staff trained in PRM support available 24/7.

Location:All terminals and gates

Availability:24 hours

Reduced-Mobility (PMR) Services

Comprehensive support for passengers with reduced mobility including priority check-in, boarding, and baggage handling.

Location:Dedicated PMR counters

Availability:24 hours

Accessible Parking

Reserved parking spaces close to terminal entrances for disabled travelers. Display valid disability permit.

Location:P1 and P2 zones near terminals

Availability:24 hours

Elevators & Accessible Routes

Modern elevators connecting all terminal levels with clear signage and accessible pathways.

Location:Throughout terminals

Availability:24 hours

Accessible Restrooms

Wheelchair-accessible restrooms equipped with handrails, grab bars, and spacious layouts throughout the airport.

Location:All terminal levels

Availability:24 hours

Priority Lane & Fast-Track

Dedicated fast-track lanes for passengers with reduced mobility, allowing for smoother processing.

Location:Security and immigration areas

Availability:All operating hours

Accessible Facilities

Wheelchair Accessible Gate Areas

Available

Accessible Seating in Waiting Areas

Available

Accessible Airline Lounges

Available

Accessible Restaurants & Cafes

Available

Prayer Rooms (Accessible)

Available

Medical Facilities

Available

Travel Tips for Accessible Journeys

1.Notify your airline at least 48 hours before your flight to arrange assistance.
2.Request wheelchair assistance when booking your flight or at check-in.
3.Bring documentation of your disability if requesting special accommodations.
4.Use the dedicated PMR check-in counter to avoid long queues.
5.Ask airport staff for information about accessible routes to your gate.
6.Take advantage of priority boarding to ensure comfortable seating arrangements.

Additional Services

Medical Assistance

24/7 medical facilities and first aid services at the airport.

VIP Lounges

Comfortable lounges with accessibility features for all passengers.

Arrival Procedures

Streamlined procedures for arriving passengers with support services.

Need Assistance?

Our dedicated accessibility team is available 24/7 to assist travelers with disabilities and reduced mobility.

Customer Service: +212 524 44 78 00

Email: accessibility@marrakech-airport.com

Emergency: Available at all airport information desks